How can we help today?
Find answers in the support center, browse the FAQ, or reach out to our team directly.
Account
Sign up, sign in, verify your email or phone, change your password — and delete your account when you want to leave.
Getting started →Calls
Start voice and video calls, use speaker and mute, switch cameras and answer from the lock screen with CallKit.
Call help →Messaging
Send text, images, video, files and voice notes. Reply, quote, forward, pin and mention — with read receipts and typing indicators.
Messaging help →Groups & channels
Create groups for friends, family and work, and reach a wider audience through channels and bots.
Group help →Privacy & security
Understand encryption, permissions, contact discovery and what happens to your data — explained honestly.
Privacy & security →Troubleshooting
Fix login issues, push notifications, calls, media sending, themes, and Arabic language setup.
Troubleshooting →Account
Create an account with a username and password, add a display name and an optional avatar. Verify your email or phone number to secure it further. You can delete your account at any time from inside the app — see the Privacy Policy for what happens to your data.
Calls
Tap the phone or video icon in any chat to start a call. During a call you can mute your microphone, turn on the speaker, and switch between the front and back camera. Incoming calls appear natively on the lock screen thanks to CallKit.
Messaging
Send text, images, video, files and voice notes. Reply to or quote a message, forward it to another chat, group or channel, pin it for later, and @mention people to get their attention. Read receipts and typing indicators keep everyone in sync.
Groups & channels
Create a group for a handful of people or a channel to broadcast to many. Bots can automate workflows and bring tools into your conversations.
Privacy & security
Uns Chat protects your conversations in transit — messaging with TLS/HTTPS and calls with WebRTC’s DTLS-SRTP. Permissions for camera, microphone, photos and contacts are requested only when needed. Contact discovery is optional and can be turned off. Read the full Security page.
Troubleshooting
- Notifications not arriving? Check that notifications are enabled for Uns Chat in iOS Settings and that the device has a network connection.
- Can’t sign in? Double-check your username and password, and verify your email or phone if you enabled verification.
- Media not sending? Confirm you granted photo and camera permission, and that your connection is stable.
- Language or theme looking wrong? Open the app’s settings to switch language, theme and accent color — changes apply immediately.
- Still stuck? Contact support with your app version and a short description of the issue.