Privacy Policy

1 Introduction

This Privacy Policy explains how Uns Chat handles your information when you use our messaging app and related services.

Uns Chat is a messaging app for mobile devices that lets you send messages, share photos, videos, files and voice messages, and make voice and video calls with the people you care about.

This policy covers the Uns Chat iOS application, the Uns Chat website at [WEBSITE], and any related services operated by us.

By using Uns Chat, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the service.

2 Who We Are

The data controller responsible for your personal data is:

• Company name: [LEGAL_COMPANY_NAME]
• Registered address: [REGISTERED_ADDRESS]
• Privacy contact: [PRIVACY_EMAIL]
• Data Protection Officer: [DPO_EMAIL]

3 Information We Process

We process only the information needed to provide the service. Here are the main categories.

Account and profile information

When you create an account, we process your username, display name, avatar, an email address or phone number (if you provide one), and your optional profile description.

Messages and content

We process the text messages, photos, videos, files, and voice messages you send or receive through the service, so they can be delivered to the people you're talking to.

Voice and video calls

We facilitate voice and video calls between users. We do not record or store call content.

Contacts (optional)

Contact discovery is entirely optional. If you enable it, your contacts' names and phone numbers are processed to help you find people you already know on Uns Chat. If you never enable this feature, your contacts are never accessed.

Device and technical information

We process basic information about your device, such as the device model, operating system version, network type, and time zone, so the service works correctly on your device.

Notification information

To alert you about new messages and incoming calls, we process push notification tokens associated with your device.

Diagnostic information

When the app crashes, a crash report may be sent to help us find and fix problems and improve stability.

4 How We Collect Information

We collect information in four ways:

• Information you provide directly — your account details, your messages, and your contacts if you choose to enable contact discovery.
• Information generated through your use of the service — such as the messages you send and the calls you make.
• Information collected automatically — basic device information and diagnostic data such as crash reports.
• Information received from service providers — for example, crash reports from our crash-reporting provider and confirmations that notifications were delivered.

5 How We Use Information

We use the information we process to:

• Provide the service — deliver your messages, calls, and notifications.
• Create and manage your account — authenticate you and store your profile.
• Enable contact discovery — help you find people you know, if you opt in.
• Send important service notifications — let you know about new messages, incoming calls, and essential service updates.
• Detect and prevent fraud, abuse, and security incidents — keep the service safe for everyone.
• Maintain reliability and fix problems — diagnose crashes and improve stability.
• Provide customer support — respond to your questions and requests.
• Comply with legal obligations — meet the requirements of applicable law.

We do not use your data for advertising or profiling. We have no advertising business.

6 Legal Bases

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection laws, we rely on the following legal bases to process your personal data:

7 Sharing Information

We do not sell your personal data. We do not share it with advertising networks.

We only share information in the following limited circumstances:

• Service providers — companies that help us operate the service, such as push notification delivery and crash reporting. They process information only on our behalf.
• Legal authorities — when we are legally required to do so, for example in response to a valid legal request.
• Corporate transactions — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

8 Third-Party Services

We rely on a small number of third-party services to operate Uns Chat. The table below lists each service, what it does, and who operates it.

These providers process information under their own privacy policies, which we encourage you to review.

9 International Data Transfers

Your information may be processed in countries other than your own. Some of the third-party services we use operate in the United States and other countries, which may have different data protection laws than your country of residence.

Where required by law, we ensure appropriate safeguards are in place for international data transfers, such as Standard Contractual Clauses or other recognized transfer mechanisms.

10 Data Retention

We retain information only as long as necessary to provide the service or as required by law.

• Account data — retained until you delete your account.
• Messages and media — stored to deliver the service and removed upon account deletion, subject to server operator policy.
• Crash reports — retained for approximately 90 days.
• Contact sync data — removed when you disable the feature or delete your account.
• Legal retention — some data may be retained longer where required by law.

11 Account Deletion

You can delete your account at any time from within the app. When you delete your account:

• Your account information and stored data are removed from our active systems.
• Content you have already delivered to other users may remain visible to them.

Account deletion is irreversible. Once deleted, you will not be able to recover your account, messages, or associated data.

12 Security

We take reasonable technical and organizational measures to protect your information, including:

• Encryption in transit — your information is encrypted while traveling between your device and our services.
• Access controls — access to personal information is limited to those who need it to operate the service.

No system is perfectly secure. While we work hard to protect your information, we cannot guarantee absolute security. See our Security page for more detail on our security practices.

13 Cookies and Similar Technologies

• The Uns Chat app does not use cookies.
• The Uns Chat website does not use cookies, analytics scripts, or tracking technologies.
• Theme preferences (such as light or dark mode) are stored locally in your browser only and never leave your device.
• The contact form uses a mailto fallback — there is no server-side form handler collecting your entries.

14 Analytics

Firebase Analytics is available in the app but is currently disabled. No analytics or usage data is collected at this time.

If analytics are enabled in the future, we will update this policy to describe what information would be collected and why before collection begins.

15 Advertising

Uns Chat has no advertising.

• No ad SDKs are integrated in the app.
• No advertising identifiers are collected.
• We do not sell personal data to advertisers.
• We do not engage in personalized advertising.

16 AI

Uns Chat does not currently provide artificial intelligence features.

If AI features are added in the future, we will update this policy to describe what information may be processed and how, before those features become available.

17 Children

Uns Chat is not directed at children under the age of [MINIMUM_AGE], and we do not knowingly collect personal data from children under this age.

If we learn that we have collected personal data from a child below the minimum age without appropriate parental consent, we will take steps to delete that information promptly.

18 User Rights

Depending on where you live, you may have the following rights regarding your personal data:

• Right of access — request a copy of your data.
• Right to rectification — correct inaccurate data.
• Right to erasure — request deletion of your data.
• Right to restrict processing — limit how we use your data.
• Right to data portability — receive your data in a portable format.
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — withdraw consent at any time.

These rights are available to users in the EEA, the UK, and similar jurisdictions with applicable data protection laws.

19 Privacy Requests

You can manage most of your privacy choices yourself:

• Delete your account directly in the app.
• Disable features such as contact sync in the app's settings.
• Revoke permissions (camera, microphone, photos) through iOS Settings.
• Contact us for data access or portability requests: [PRIVACY_EMAIL].

We will respond to verified requests within the timeframes required by applicable law.

20 Security Incidents

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority as required by law.

We will also notify affected users without undue delay where required.

21 Changes to the Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements.

• Material changes will be communicated through the app or by email where required by law.
• The updated effective date will be posted at the top of this page.

Your continued use of the service after changes take effect means you accept the updated policy. We encourage you to review this page periodically.

22 Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us at:

• Privacy inquiries: [PRIVACY_EMAIL]
• Data Protection Officer: [DPO_EMAIL]
• General support: [SUPPORT_EMAIL]
• Contact page: unschat.com/contact

We aim to respond to all verified privacy requests within the timeframes required by applicable law.